Job Description

Position Title: Corporate Trainer FSLA Status: Non-Exempt Reports to: Learning and Development Manager Location: White Settlement Benefits Medical, Prescription Drugs, Dental, and Vision Insurance Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment 401(k) with a Match Basic, Voluntary, and Dependent Life Insurance Paid Time Off Paid Bank Holidays Workplace Wellness Programs Employee Assistance Programs Tuition Reimbursement Job Summary Responsible for preparing, conducting and facilitating various aspects of training throughout the organization. Essential Functions Coordinates and implements training for new and existing employees of all skill levels using audio-visual programs, procedure and security manuals and other training devices that may be developed in-house or from approved training sources. Creates, hosts and delivers live web training. Develops and creates job aids and quick reference guides. Maintains contact with the Training Manager and Branch Support to monitor changes in policies and procedures, to provide consistent and effective training. Maintains confidentiality of all sensitive Bank information. Maintains a positive and caring atmosphere for customers and employees consistent with Southside Bank's mission, CORE Values, and Blue Book culture guide. Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees. Participates in proactive team efforts to achieve departmental and company goals. Understands and agrees to abide by the policies and procedures established at Southside Bank. Responsible for complying with audit policies and procedures as they pertain to this position. Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank's Information Security Program. Must comply with all applicable laws and regulations. Additional Functions Assumes responsibility for various department functions in the absence of staff members or in overload situations. Utilizes our Learning Management System (BVS) to help manage training course offerings, assessments, follow ups and reporting needs. Establishes ability and willingness to travel 30-60% of the time. Performs other duties/special projects assigned by Training Manager. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational CORE values; and accepts responsibility for own actions. Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. Complies with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources. Performs additional duties, as assigned or directed. Required Education/Experience 3-5 years of Retail Banking experience preferred but not required. 3-5 years of management experience preferred but not required. Bachelor's degree or the equivalent of 3-5 years of training experience, preferred. Proficient knowledge of Microsoft Office products including Word, Power Point, Excel, and Outlook. Necessary Skills Excellent interpersonal, organizational, and collaboration skills. Strong written and verbal communication, presentation and professional speaking skills. Ability to work independently and efficiently. Experience with e-learning software, preferred. Physical Activity/Dexterity Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials. Physical Environment Demands Must be able to remain in a stationary position 90% of the time. The person in this position needs to occasionally move about inside the office to visit other offices, conference rooms, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and telephone. Constantly positions self to operate on a computer. The person in this position frequently communicates with other people throughout each day. Must be able to exchange accurate information when conversing. Working Conditions/Environment Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. Moderate noise (e.g. business office with computers and printers, light traffic). Work Schedule/Hours Monday through Friday; 8:00am - 5:00pm. Available for overtime, as needed. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) #J-18808-Ljbffr Southside Bank

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