Head of IT and CRM Applications - Work from home Job at Investor Group Services (IGS), Boston, MA

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  • Investor Group Services (IGS)
  • Boston, MA

Job Description

Join to apply for the IT Director role at Investor Group Services (IGS) Join to apply for the IT Director role at Investor Group Services (IGS) Get AI-powered advice on this job and more exclusive features. Description IGS is a boutique professional services firm serving private equity investors and their portfolio companies. We are growing rapidly, with the help of our private equity partner, Interlock Equity. Our 100 employees are located in 3 offices as well as working from home (WFH). This position is for the Boston office, our HQ. We are looking for a leader to help grow and transform the business as we prepare for the next investor. Department: Internal Location: Boston, MA Description IGS is a boutique professional services firm serving private equity investors and their portfolio companies. We are growing rapidly, with the help of our private equity partner, Interlock Equity. Our 100 employees are located in 3 offices as well as working from home (WFH). This position is for the Boston office, our HQ. We are looking for a leader to help grow and transform the business as we prepare for the next investor. This is a hybrid role with the expectation that the candidate will work in the office 3 days a week at the 855 Boylston Street location in Boston, MA. Key Responsibilities Digital Transformation: Lead digital transformation initiatives to modernize the company's technology landscape and improve business processes. Set the IT strategy and execute it to align with the company’s long-term goals and digital transformation objectives. Identify opportunities to leverage emerging technologies such as artificial intelligence, machine learning, and data analytics to drive innovation and business growth. Develop and implement a digital strategy that aligns with the company’s overall business objectives. Collaborate with senior leadership to identify and implement technology solutions that enhance efficiency and drive growth. Plan and execute change management programs as needed for digital transformation initiatives. Infrastructure and Security: Oversee the design, implementation, and maintenance of the company’s IT infrastructure, including networks, servers, storage, and cloud migration. Ensure the reliability, security, and scalability of IT systems to support current and future business needs. Oversee help desk operations to ensure timely and effective support for all users. Collaborate with the MSP to provide comprehensive user help desk support. Develop and implement disaster recovery and business continuity plans. Establish and enforce IT security policies and procedures to safeguard company data and systems. Develop and implement IT policies and procedures. Conduct regular risk assessments and vulnerability analyses to identify and mitigate potential threats. Ensure compliance with relevant regulations and industry standards. Implement cybersecurity risk reporting for the executive team. Business Applications: Manage the selection, implementation, and maintenance of business applications and software solutions that support company operations. Collaborate with internal stakeholders to understand their technology needs and provide appropriate solutions to enhance productivity and efficiency. Ensure seamless integration of business applications with existing systems and infrastructure. Collaboration and Communication: Oversee the company's communication systems, including telephony and collaboration tools. Ensure seamless communication and collaboration across the organization. Year 1 Goals for the IT Director: Plan and manage the transition from on-prem servers to cloud-based infrastructure. Identify AI tools and implement process improvements for work product development (e.g., lead generation, proposal development, report writing). Begin to migrate the current QuickBooks Online financial system to an ERP that integrates with CRM and reduces manual project tracking. Migrate research team to company issued devices Skills, Knowledge And Expertise Interested candidates should be enthusiastic about working in a small office environment. Strong applicants will possess the following qualifications: 8-15 years of professional experience with proven experience as an IT Director or similar role Proven experience in a midmarket, professional services business environment Strong technical background with hands-on experience in IT infrastructure and support. Resourceful, hands-on, and flexible, with a problem-solving mindset and a positive attitude in a fast-paced environment. Ability to grow and adapt with the firm through change Excellent understanding of the user impact of IT changes. Ability to manage multiple responsibilities and wear many hats. Experience working with MSPs and acting as a liaison. Experience managing people and teams. Strong leadership and governance skills. Experience in a growing company environment. Familiarity with systems like CRMs, ERPs, and HRIS. Technology Expertise: Windows, Microsoft 365, Microsoft Azure, Power BI, Salesforce. Education: Bachelor's degree. Permanent US Work Authorization Required Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Information Technology Industries Business Consulting and Services Referrals increase your chances of interviewing at Investor Group Services (IGS) by 2x Get notified about new Director of Information Technology jobs in Boston, MA . Director, Commercial & Medical Information Systems Sr Director, Infrastructure & Operations EXECUTIVE DIRECTOR, MAJOR PROJECTS, Major Capital Projects Associate Director, Global Business Svcs Tech Enablement Strategy Director, Cybersecurity Incident Response Associate Director, Medical Digital Strategy Executive Director, Security & Information Protection Associate Director, iPaaS Platform Delivery Burlington, MA $296,657.00-$441,278.00 1 day ago Chelmsford, MA $190,000.00-$200,000.00 15 minutes ago Boston, MA $64,000.00-$121,000.00 2 weeks ago Waltham, MA $186,000.00-$256,000.00 3 days ago Cambridge, MA $150,000.00-$184,000.00 4 days ago Sr. Director/VP of Information Technology Director Information Technology Operations - $155k-$185k + benefits Boston, MA $155,000.00-$185,000.00 1 day ago Boston, MA $160,000.00-$180,000.00 4 days ago Director, IT Support Operations - ServiceNow Senior Manager/Associate Director of IT Operations Senior Director, Chief of Staff to the Chief Digital Information Officer We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Investor Group Services (IGS)

Job Tags

Permanent employment, Full time, Flexible hours, 3 days per week,

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