Telecomm Operator II - Part-Time - Days/Afternoons Job at Cedars-Sinai, Los Angeles, CA

dDcrMU5VYlRSaFl4ckdWSU5saXZjSytHVkE9PQ==
  • Cedars-Sinai
  • Los Angeles, CA

Job Description

**Job Description** **Grow your career at Cedars-Sinai!** At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America's Best Hospitals-and now we invite you to join us and make a difference every single day in service of this outstanding work - excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you'll have great resources to do something incredible-for yourself, and for others **What will you be doing in this role?** The Telecom Operator II will answer and direct all Cedars-Sinai incoming telephone calls, and lines of business using a computer-based PBX Smart Console. In this role, the Telecom Operator II will process all telephone calls to the Medical Center's main telephone number, respond to all emergency calls and codes, providing the appropriate information to the caller. Monitor all alarms for codes and respond appropriately by coordination with Security and Clinical Staff. Support the After-Hours services and ensure department administrative telephone lines in a timely (rapid/real time), accurate, and professional manner. **Primary Duties and Responsibilities:** + Answers and supports all Cedars-Sinai incoming and outbound telephone calls, and lines of business using a computer-based PBX console. + Processes all telephone calls for the Medical Center's main telephone number, emergency, rapid response, and department administrative telephone lines in a timely, accurate, and professional manner. + Responsible for serving as a Page Operator utilizing the overhead paging system to announce medical codes, paging medical staff and communicate any and all emergency situations within the Medical Center. + Ensures timely, rapid, and real time response for processing Operator Services department emergencies, messages, and requests. + Provides assistance and outstanding customer service to inpatients and outpatients calling into Operator Services. + Resolves a variety of internal and external caller requests and operational challenges. Provides current, accurate and consistently updated information to callers. + Must be able to work a **EVERY WEEKEND** \#Jobs-Indeed **Qualifications** **Required Job Qualifications:** + High School Diploma/GED - Required + Previous Call Center Experience - Preferred + Must be able to communicate and listen clearly and concisely with inbound/outbound callers. + Proficient computer skills, especially Microsoft Office applications. + Must be able to work the **Days & Afternoon Shifts** + **Weekdays (Wednesday & Thursday) : 4:00pm - 10:30pm availability** + **Weekends: 7:30am - 4:00pm availability** **Req ID** : 10477 **Working Title** : Telecomm Operator II - Part-Time - Days/Afternoons **Department** : Operator Services **Business Entity** : Cedars-Sinai Medical Center **Job Category** : Marketing / Communications **Job Specialty** : Marketing **Overtime Status** : NONEXEMPT **Primary Shift** : Day **Shift Duration** : 8 hour **Base Pay** : $21.00 - $33.66 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

Job Tags

Part time, Work at office, Shift work, Weekend work, Day shift, Afternoon shift, Weekday work,

Similar Jobs

TrackFive

Physician (MD/DO) - Internal Medicine in Roanoke Rapids, NC Job at TrackFive

 ...Tenens AssignmentConnect with fellow locum professionals through online forums, networking events, and support groups, fostering...  ...overall sense of purpose and fulfillment.Explore telemedicine or remote healthcare opportunities through locum assignments, leveraging technology... 

Company Confidential

Human Resources Generalist Job at Company Confidential

 ...PURPOSE: The HR Generalist will deliver operational and practical support to in a way that adds real value to the business. You will manage and be the main point of contact for onboarding, internship and recognition programs, as well as the processing of payroll on a... 

The Joshua School

School Nurse Job at The Joshua School

"The Joshua School is committed to helping each individual with Autism Spectrum Disorder and Developmental Disabilities attain the highest...  ...to a life of their choosing. POSITION SUMMARY: The School Nurse at The Joshua School plays a vital role in supporting the... 

Deaconess

Phlebotomist Job at Deaconess

 ...Job Summary : We are seeking a skilled and compassionate Phlebotomist to join our healthcare team. The Phlebotomist will be...  ...advancement opportunities Required Certifications/Licenses/Experience: -High school diploma or GED -18 years of age Other Key... 

Pearl West

Head of Growth Marketing - DTC & eCom (Seattle) Job at Pearl West

 ...portfolio of high-performance e-commerce brands with a combined revenue of over $40Mand were scaling fast. Think of us as a mini-Unilever meets private equity, but with a startup mindset and a performance-obsessed culture. With a centralized shared-services model...